jiino1 Privacy Policy

jiino1 ("jiino1," "we," "us," "our") is an online casino and sports betting platform built specifically for Filipino players, operating at jiino1.net. We are committed to protecting your privacy and handling your personal data in a responsible, transparent, and lawful manner consistent with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy ("Policy") describes in detail how jiino1 collects, uses, processes, stores, shares, and protects the personal data of our registered players, website visitors, and any other individuals who interact with the jiino1 Platform. It also outlines your rights as a data subject and how you may exercise them.

This Policy should be read together with our Terms & Conditions and any bonus-specific or promotional terms that may be applicable to your account. In the event of any conflict between this Policy and a more specific privacy notice provided at the time of data collection, the more specific notice shall prevail with respect to the processing activity it describes.

We regularly review and update this Policy to ensure it accurately reflects our data processing practices and remains compliant with evolving Philippine and international data protection standards. The "Last Updated" date at the top of this page reflects when the most recent changes were made.

jiino1 collects personal data that is necessary to provide you with a safe, compliant, and personalized gaming experience. The categories of personal data we may collect include:

jiino1 collects personal data through several channels during your interaction with the Platform:

• Direct Registration: When you create a jiino1 account, you provide identity, contact, and financial information directly through our registration form.
• Account Verification (KYC): When you submit identification documents to verify your age and identity in compliance with PAGCOR and anti-money laundering requirements.
• Financial Transactions: When you make deposits or withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, PESONet, or credit card, relevant payment data is captured.
• Platform Usage: Automatically collected as you navigate the jiino1 website or application — including cookies, log files, pixel tags, and similar tracking technologies.
• Customer Support: When you contact our support team via live chat or email, the content of that communication and your contact details are recorded.
• Promotions and Surveys: When you participate in jiino1 promotions, referral programs, or feedback surveys.
• Third-Party Sources: In certain cases, we may receive data about you from third-party identity verification providers, payment processors, or fraud prevention services that we engage to operate the Platform safely.

All data collection is carried out on a need-to-know basis — we do not collect more personal data than is necessary for the identified purpose, consistent with the principle of proportionality under the Data Privacy Act of 2012.

jiino1 uses your personal data only for specific, legitimate purposes that are directly related to the operation of our platform and the protection of our players. These purposes include:

• Account Creation and Management: To register, maintain, and administer your jiino1 player account, including authentication, password recovery, and account settings.
• Identity and Age Verification: To confirm that you meet the minimum age requirement of 21 years consistent with PAGCOR online gaming regulations, and to fulfill our KYC obligations.
• Payment Processing: To facilitate deposits and withdrawals in Philippine Peso (₱) through your chosen payment method, and to prevent payment fraud.
• Platform Personalization: To tailor your experience on jiino1 based on your game preferences, betting history, and location (Philippines-specific content and promotions).
• Bonus and Promotional Administration: To verify your eligibility for bonuses, track wagering requirements, and communicate relevant promotions.
• Security and Fraud Prevention: To monitor for suspicious account activity, detect and prevent cheating, money laundering, or unauthorized access, and to protect the integrity of the jiino1 Platform.
• Regulatory Compliance: To fulfill our obligations under PAGCOR licensing requirements, Philippine anti-money laundering laws (AMLA), and the Data Privacy Act of 2012.
• Responsible Gaming: To identify patterns of potentially problematic gambling behavior and to support players who use deposit limits, cooling-off periods, or self-exclusion tools.
• Customer Support: To respond to your inquiries, resolve disputes, and improve our support services based on interaction history.
• Marketing Communications: To send you promotional emails, SMS notifications, or in-platform messages about jiino1 offers — only where you have provided consent or where we have a legitimate interest and you have not opted out.
• Platform Improvement: To analyze aggregated usage data for technical improvements, user experience enhancements, and new feature development.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, jiino1 relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jiino1 — i.e., to operate your player account, process transactions, and deliver the gaming services you have registered for.
• Legal Obligation: Processing is required to comply with our legal obligations under PAGCOR regulations, Philippine AMLA requirements, tax laws, and the Data Privacy Act of 2012 itself.
• Legitimate Interests: Processing is necessary for jiino1's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as sending marketing communications or using non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jiino1 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We may, however, share your personal data with carefully selected third parties in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, PESONet, and credit card processors receive the financial data strictly necessary to process your transactions.
• Identity Verification Providers: Third-party KYC and age verification services engaged by jiino1 to confirm your identity and age in compliance with PAGCOR requirements.
• Game Providers: Software providers whose games are available on the jiino1 Platform may receive pseudonymized player data necessary to operate game sessions and resolve technical disputes.
• Fraud Prevention and Security Services: Specialist third-party providers engaged to detect, prevent, and investigate fraudulent activity, money laundering, or other prohibited conduct on the Platform.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Lawyers, auditors, and accountants bound by confidentiality obligations, where necessary for the conduct of jiino1's legal or financial affairs.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jiino1's business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom jiino1 shares personal data are required to maintain the confidentiality and security of that data and are prohibited from using it for any purpose beyond that for which it was shared.

jiino1 uses cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies on the jiino1.net platform. These technologies help us deliver a functional, secure, and personalized experience for Filipino players.

The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function — these enable core features like account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Performance Cookies: Collect anonymized data on how players use the Platform (e.g., pages visited, time on site, error messages) to help us improve performance and user experience.
• Functional Cookies: Remember your preferences and settings (e.g., language preference, game filters) to personalize your jiino1 experience.
• Analytics Cookies: Used to understand aggregated player behavior and inform product development decisions. Data collected is anonymized wherever possible.

jiino1 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general retention guidelines are as follows:

• Account Data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and Philippine AMLA regulations.
• Transaction Records: Deposit, withdrawal, and betting records are retained for a minimum of five (5) years from the date of the transaction to support regulatory audits and dispute resolution.
• KYC and Identity Documents: Retained for a minimum of five (5) years after account closure, consistent with AMLA compliance obligations.
• Customer Support Records: Chat logs and email correspondence are retained for up to three (3) years from the date of the interaction.
• Marketing Consent Records: Records of your marketing consent or opt-out preference are retained for the duration of your account plus two (2) years to demonstrate compliance.
• Technical Logs: Server and security logs are typically retained for a rolling period of twelve (12) months, unless an active security investigation requires longer retention.

Upon the expiry of the applicable retention period, personal data is securely deleted, anonymized, or pseudonymized in a manner that prevents re-identification, unless a legal hold or ongoing investigation requires extended retention.

jiino1 implements a comprehensive set of technical, organizational, and administrative security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the jiino1 Platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal and financial data stored in jiino1 databases is encrypted at rest using AES-256 or equivalent encryption standards.
• Access Controls: Strict role-based access controls ensure that only authorized jiino1 personnel with a legitimate need can access player personal data. Access is logged and audited regularly.
• Firewalls and Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, and real-time threat monitoring.
• Regular Security Audits: jiino1 conducts periodic security assessments and penetration testing to identify and remediate potential vulnerabilities.
• Staff Training: All jiino1 staff with access to personal data receive regular data privacy and security awareness training.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, jiino1 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware, and will notify affected players without undue delay, as required under the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you — as a data subject and jiino1 player based in the Philippines — have the following rights with respect to your personal data:

• Right to Be Informed: The right to be notified of how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy.
• Right to Access: The right to obtain confirmation that jiino1 holds personal data about you, and to receive a copy of that data in a reasonably accessible format.
• Right to Correction (Rectification): The right to have inaccurate, incomplete, or outdated personal data corrected or updated promptly.
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jiino1's legal retention obligations under PAGCOR regulations and Philippine AMLA.
• Right to Object: The right to object to the processing of your personal data, particularly for direct marketing purposes. Upon a valid objection to marketing processing, jiino1 will cease such processing immediately.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jiino1 has violated your data privacy rights.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected] with a clear description of your request and sufficient information to verify your identity. jiino1 will respond to all valid requests within fifteen (15) business days from the date of receipt, consistent with NPC guidelines.

The jiino1 Platform is strictly intended for use by individuals who are 21 years of age or older, consistent with PAGCOR's minimum age requirements for online gaming in the Philippines. jiino1 does not knowingly collect, process, or store personal data from individuals below the age of 21.

If jiino1 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate verification or parental consent (where applicable), we will take immediate steps to:

• Suspend and permanently close the relevant account.
• Void any bets placed and return eligible deposits.
• Delete all personal data associated with the underage account as promptly as legally permissible.

If you are a parent or guardian and believe that your child under the age of 21 has created a jiino1 account, please contact us immediately at [email protected] so we can take appropriate action without delay.

The jiino1 Platform may contain references to or integrations with third-party services, including game software providers and payment gateways. These third parties operate under their own privacy policies, which jiino1 does not control and is not responsible for.

jiino1 recommends that you review the privacy policies of any third-party service you interact with in connection with your use of the Platform, particularly your chosen payment provider (e.g., GCash, PayMaya, BPI, BDO, Metrobank). jiino1's Privacy Policy applies solely to data processing activities carried out by jiino1 through the jiino1.net Platform.

jiino1 conducts due diligence on third-party service providers to ensure they maintain data protection standards consistent with applicable Philippine law before engaging them as data processors on our behalf.

jiino1 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidance. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

For material changes that significantly affect how we process your personal data or that reduce your rights as a data subject, jiino1 will provide advance notice by posting a prominent notice on the jiino1 Platform and, where practicable, by sending a notification to your registered email address at least fourteen (14) days before the changes take effect.

Your continued use of the jiino1 Platform following the effective date of any amended Privacy Policy constitutes your acknowledgment of and consent to the updated terms. If you do not agree with any material change, you may request account closure as described in our Terms & Conditions.

jiino1 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please reach out to us through the following channel:

• Email: [email protected]
• Platform: jiino1.net — Privacy & Data Protection Inquiries
• Response Time: We aim to respond to all privacy-related requests within five (5) business days of receipt.

If you are not satisfied with jiino1's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012. The NPC accepts complaints and inquiries through its official website at privacy.gov.ph.

We take all privacy inquiries seriously and are committed to resolving any concerns in a fair, transparent, and timely manner consistent with our obligations under Philippine law. Every jiino1 player deserves to know exactly how their data is being used — and we are always here to explain.